The global market reached USD 32.8 billion in 2024 and is projected to climb to USD 162.5 billion by 2033, driven by a striking CAGR of 19.5% during 2025–2033 Alternative estimates suggest around USD 28.8 billion in 2024, growing to USD 169.8 billion by 2033 at a 21.8% CAGR . Key Growth Drivers Remote‑first work models & flexibility: Cloud CCaaS platforms enable seamless...